The EqualCitizens Webstore is administered by Bumperactive.com Custom Stickers + Tees. Bumperactive is a Union printshop based in Austin, Texas.
For assistance and inquiries relating to the webstore, please contact Bumperactive via the contact form on this site.
For matters relating to other campaign activities, please contact EqualCitizens directly.
Webstore orders generally ship within seven business days.
At present, the webstore is not capable of automatically processing the shipping for orders outside of the United States.
However, we want to do everything we can to meet the demand for gear :)
If you need your order shipped internationally, please contact us, and we'll work with you to fulfill your order.
You may return items that are in 'like new' condition within 14 days of delivery for a full refund.
In cases where the return is a result of our error (you received an incorrect or defective item) we'll also pay the full return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond as quickly as possible with instructions for how to return items from your order.
-- The Bumperactive Team